Spot Light – Andy’s Fish Bar, Swadlincote

Posted by Stelios Theocharous May 1, 2009 - 8:38 am

Name: Chris & Elena Constantinou

Shop: Andy’s Fish Bar, Swadlincote

Range: Preston & Thomas

Couldn’t Live Without: External Oil Filter Machine

Chris & Elena are no stranger to the fish and chip shop trade, they were both brought up into the trade through their parents. For the last ten years Chris has always used the same batter mix, never thought of changing until he tried the Natural made by The Batter Company.

Whilst working with it over the last few months, Chris has noticed a few differences that he likes about our batter mix, one of the biggest differences is that the fish tastes better, there is something about the batter that lets the flavour of the fish come through, and customers love it. Because at andy’s they like to use only the best fish it sometimes means they use Frozen At Sea or Wet Fish delivered from Grimsby, and they have noticed no difference between the two, the batter works well with all types of fish and other battered items.

Chris also believes that the batter leaves room for error, sometimes if the batter is a little too thin it always comes out fine and if your busy and don’t have time to put back into the fridge it does the job very well, there is no difference whatsoever. Over all it is a brilliant batter, cooks well, holds well and is value for money.

Stelios says:

It doesn’t matter how many awards a shop has got, Chris & Elena (and those at Andy’s before them) know how to look after customers, that is all that matters, and changing their batter was not an easy option, but in today’s trade its all about keeping customers happy.